Exchanges
Our customers have a 30 day exchange policy upon delivery. Items received without the original tags and packaging will not receive credit.

*Items must not be worn or washed.

*All original tags and packaging must be returned.

*Shipping charges are not refundable for all purchases.

*Embroidered and Altered items are NOT RETURNABLE, EXCHANGEABLE, or REFUNDABLE.

Option #1 For faster service on exchanges, we recommend you reorder and purchase the correct item online. Send the return back to us with a copy of your sales receipt. (See Return Section) When the old products are returned we will credit your account, less shipping charges. The customer is responsible for cost of shipping the exchange.

Option#2 For those not wishing to purchase a new item before returning the old should use the Exchange Order Form below:

EXCHANGE FORM

Send Exchanges to:
Medwear Direct - Exchanges
881 Sneath Lane, Suite 112
San Bruno, Ca 94066

We highly recommend that you send your return via UPS, Fed EX, or insured US Mail. Items sent but not received by Medwear Direct will NOT receive credit for the return.

The customer is responsible for all freight charges associated with the return, exchange, and reorder.

Shipping charges will apply for all exchanges.